Cancel VASA Membership
We write the letter your contract calls for, you sign it on your phone, and we mail it certified. You get tracking and proof it was delivered. $29, paid when you order.
This guide covers how to cancel VASA membership. Every detail comes from the sources linked at the bottom, and we leave out anything they don't say.
VASA Fitness cancellation at a glance
Letter accepted- How to cancel
- Online, by mail, by email or in the app
- Mail to
- VASA Fitness, Member Services, 1259 S 800 E, Orem, UT 84097
- support@vasafitness.com
- Online
- cancel.vasafitness.com/
- Notice period
- 30 days; payments that draft during the 30-day notice period remain due.
- Written notice
- Accepted
- Certified mail
- Required
VASA Fitness cancellation form options
What you'll need
The sources we checked say VASA Fitness asks for:
- Account must be current with no outstanding balance to make membership changes
- Online form: barcode or member number, club ID, first and last name, ZIP code, birthdate
Cancel VASA membership: do-it-yourself steps
- Write a short letter that says you're cancelling. Include your full name, your account or member number, your address and the date you want billing to stop. Sign and date it. Add anything listed under What you'll need.
- Mail it to VASA Fitness at: VASA Fitness, Member Services, 1259 S 800 E, Orem, UT 84097. VASA Fitness's terms require certified mail.
- Mind the notice period: 30 days; payments that draft during the 30-day notice period remain due.
- Keep a copy of the letter and your mailing receipt. Check your next statement to make sure the charges stopped.
VASA Fitness also takes cancellations online, by email or in the app. Email: support@vasafitness.com. Online: https://cancel.vasafitness.com/.
Free VASA Fitness cancellation letter preview
This is the letter we send, with your details filled in. Copy it to send yourself, or have us mail it.
Fees and contract notes
Fees and contract terms
- Cancellation fee (cancelled within 6 months of initial term start; not charged on Corporate Wellness memberships): $25
- Cancellation fee for VASA FIT memberships cancelled within 90 days (not confirmed): $35
- Personal training cancellation fee (relocation more than 25 miles while in subscription): $100
- Freeze fee per request (up to 90 days, alternative to cancelling): $15
State differences
Arizona and Illinois addendums add relocation cancellation rights (and for IL a 7-day full-refund window for not-yet-open facilities and a capped relocation fee). The rules page also links state regulation PDFs for Arizona, Colorado, Illinois, Indiana, Oklahoma, Utah and Wisconsin, plus a general 3-business-day right to cancel after signing.
Why send your VASA Fitness letter certified
USPS Certified Mail gives you a mailing receipt and a tracking number, and the Postal Service records when the letter is delivered. That record is what you point to if the company says it never got your notice.
Some contracts require certified mail. Others only ask for written notice, and certified mail is still the safest way to send it. Some contracts count notice from the day the letter arrives and others from the postmark date. The USPS record shows both.
Regular mail leaves you with nothing to show. A letter can sit in a mailroom, get misrouted or get thrown away, and you have no way to prove when, or whether, it arrived.
When we mail a letter for you, it goes USPS Certified within one business day of your order, and we email you the tracking number. You can follow it on the USPS site until it's delivered. The price is $29, paid when you order.
If VASA Fitness keeps charging you after you cancel
Check the dates first. A charge that covers your notice period or the last billing cycle may be allowed by your contract. A charge for a period after your cancellation date usually isn't.
- Contact the company in writing. Say when you cancelled and how, and ask them to refund every charge after your cancellation date. Include your proof.
- If they don't fix it, dispute the charge with your bank or card issuer. Give the cancellation date and send the proof: a copy of your letter and the USPS delivery record, or the confirmation number from your call.
- If charges keep coming, ask your bank whether it can block future payments to that company.
- File a complaint with your state attorney general's consumer protection office. It creates a record, and some companies respond faster once one is filed.
Banks and card issuers set deadlines for disputes, usually counted from the statement date. Don't wait for several months of charges to pile up before you act.
VASA Fitness cancellation FAQ
How to cancel VASA membership: what are my options?
VASA Fitness takes cancellations online, by mail, by email or in the app. Email: support@vasafitness.com. Mail: VASA Fitness, Member Services, 1259 S 800 E, Orem, UT 84097. Notice period: 30 days; payments that draft during the 30-day notice period remain due..
Can I cancel VASA Fitness by mail?
Yes. VASA Fitness accepts written notice by mail. The mailing address in our sources is VASA Fitness, Member Services, 1259 S 800 E, Orem, UT 84097. VASA Fitness's terms require certified mail.
Can I cancel VASA Fitness online?
Yes. VASA Fitness lets you cancel online. You can also cancel by mail, by email or in the app.
How much notice does VASA Fitness need?
Notice period: 30 days; payments that draft during the 30-day notice period remain due.
Is there a fee to cancel VASA Fitness?
What the terms say: Cancellation fee (cancelled within 6 months of initial term start; not charged on Corporate Wellness memberships): $25. Cancellation fee for VASA FIT memberships cancelled within 90 days (not confirmed): $35. Personal training cancellation fee (relocation more than 25 miles while in subscription): $100. Freeze fee per request (up to 90 days, alternative to cancelling): $15.
Can CertiCancel cancel VASA Fitness for me?
Yes. We write the letter, you sign it on your phone, and we mail it USPS Certified with tracking. It costs $29, paid when you order.
Official links from VASA Fitness
- Rules & Regulations - VASA Fitness
- Online Cancel - Member Portal
- VASA Fitness Support (Help Center)
- Terms and Conditions
- Get An Affordable Gym Membership Here (join page)
- Arizona Membership Agreement Addendum (PDF)
- Illinois Membership Agreement Addendum (PDF)
- Mobile - VASA Fitness
- Our Gym Locations Across The US
Last verified: November 6, 2026